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remote assistance

Sometimes our customers need more assistance than talk on the phone to work out an issue. Having the ability to look at their screen and control their computer is important in determining the cause of a problem and resolving it. We have a client program that will allow us to securely and safely work on your computer when you run it. If even removes itself when finished!

 

Click Here To Download

 

 

 

Step by step installation instructions.

 

1. click the run button in the file download box
2. Click run in the security warning dialog box
3. double click one of the lines in the left pane of the remote assistance dialog box