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maintenance agreements

hourglass Ascent Technology Services maintenance plans provide scheduled regular maintenance and support visits to help minimize unexpected issues and keep your IT infrastructure protected and operating at a high level of performance.

As well as maintaining a client's technology infrastructure, Ascent Technology Services establishes personal relationships with the client while providing reassurance that a consultant knows their systems, networks, and technology infrastructure.

Clients with a maintenance contract receive 10% off all published services. Please contact us to learn how Ascent Technology Services can help your business.

Our maintenance plans include, but are not limited to the following services:

  • Network additions and modifications
  • Management of all Microsoft security updates
  • Checking hard drives for fragmentation to improve performance
  • Monitoring of event logs
  • Verifying and testing data backup schemes
  • Verifying and testing antivirus and security programs
  • Software and firmware updates as needed
  • Desktop and server support requests
  • New user account setup and administration